Privacy Policy

Privacy Policy

Introduction

At http://therapy-for-adults-eating-disorders.denvermentalhealthcare.com (hereafter referred to as “Therapy for Adults Eating Disorders,” “we,” or “our”), we are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products. We adhere to various privacy laws worldwide, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our official website, mobile applications, online services, and any other digital platforms we own or operate. However, please note that it does not cover third-party websites, apps, or services linked from our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides how we handle your personal information when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites associated with this Privacy Policy.
  3. You engage with our communications, such as newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect a range of personal data to enhance your experience and provide our services effectively. This includes:

  • Account Information: Details required to create and manage your user account, including login credentials.
  • Payment Information: Data needed for processing payments, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: Financial records related to transactions made through our services.
  • Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  • Location Data: Your geographical location data, which we may use for service optimization and personalized recommendations.
  • Feedback: Any comments, reviews, or ratings you provide to help us improve our services.
  • Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms.
  • Product Information: Details about products you show interest in or purchase from us.

We obtain this information through direct user input, tracking technologies, and data received from third parties who partner with us.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functions like login and navigation work correctly.
  • Preference Cookies: They remember user preferences, such as language settings.
  • Analytics Cookies: Used by analytics providers to track site usage, gather statistical data, and enhance our services.

Users can manage non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for the duration of your interaction with us or until it is no longer necessary for the purposes collected, as required by applicable laws. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

Security Measures

Therapy for Adults Eating Disorders implements robust security measures to protect your personal data:

  • We employ encryption for secure data transmission and storage.
  • Our third-party processors adhere to strict security standards to safeguard your information.
  • Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or store personal data from children under 18 years of age. If you believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: The right to request the deletion of your data, subject to legal exemptions.
  • Restriction: The right to restrict processing of your data under certain circumstances.
  • Portability: The right to receive your personal data in a structured format and transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

  • Email: contact@therapy-for-adults-eating-disorders.denvermentalhealthcare.com
  • Mail: Therapy for Adults Eating Disorders, Privacy Team, [Address]